Shipping Policy
Welcome to Viralgiftnest.com! We are committed to providing you with a seamless and enjoyable shopping experience, including reliable and transparent shipping information. Please read our Shipping Policy below to understand how your orders will be processed, shipped, and delivered.
1. Order Processing Time
After placing your order on Viralgiftnest.com, our team will begin processing it within 1-2 business days. Please note that orders are processed on business days only (Monday through Friday, excluding holidays). Once your order has been processed and is ready to be shipped, you will receive a confirmation email with shipment details.
2. Shipping Methods and Delivery Times
We offer a variety of shipping options to meet your needs. Shipping methods and estimated delivery times will be displayed during checkout based on your location and the contents of your cart. Below are the general shipping options:
- Standard Shipping: Usually arrives within 5-7 business days after processing.
- Expedited Shipping: Typically arrives within 2-3 business days after processing.
- Express Shipping: Typically arrives within 1-2 business days after processing.
Please note that the delivery times mentioned above are estimates and may vary depending on your location, the shipping carrier, and unforeseen circumstances. While we strive for timely delivery, Viralgiftnest.com cannot be held responsible for delays caused by shipping carriers or other factors beyond our control.
3. Shipping Costs
Shipping costs are determined based on the weight, size, and destination of your order. The exact shipping fees will be calculated and shown at checkout before you finalize your purchase. Occasionally, we may offer free shipping promotions, which will be clearly communicated on our site.
4. International Shipping
We are proud to offer international shipping to many countries. Please note the following important information for international orders:
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Customs and Duties: International shipments may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend contacting your local customs office for further details about potential fees before placing your order.
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Delivery Times: International delivery times can vary based on the destination country. Typically, international orders arrive within 7-21 business days after processing. However, delays may occur due to customs processing or other unforeseen factors.
5. Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email with your tracking number(s). You can use the provided tracking link or visit the carrier’s website directly to monitor your order’s progress. Please allow up to 24 hours for tracking information to be updated.
6. Shipping Restrictions
Certain items may be subject to shipping restrictions based on size, weight, or local regulations. These restrictions will be noted on the product page, and affected items may not be eligible for specific shipping methods or destinations. Viralgiftnest.com reserves the right to cancel orders that cannot be shipped to the provided address.
7. Lost or Damaged Packages
We take great care in ensuring your order reaches you safely and on time. If your package is lost or arrives damaged, please contact us at [email protected] immediately. We will work with the shipping carrier to resolve the issue and, if needed, send a replacement or issue a refund.
8. Incorrect Shipping Information
Please ensure that your shipping address and contact information are correct at the time of purchase. Viralgiftnest.com is not responsible for orders shipped to incorrect or outdated addresses provided by the customer. If you realize you’ve entered incorrect information, please contact us at [email protected] as soon as possible. While we will do our best to assist, we cannot guarantee changes can be made once the order has been processed.
9. Contact Information
If you have any questions or need assistance with our Shipping Policy, please reach out to us:
- Email: [email protected]
- Website: Viralgiftnest.com
Our customer service team is available to assist you and will respond promptly to ensure you have a smooth shopping experience.
Thank you for shopping with Viralgiftnest.com! We look forward to providing you with excellent service and ensuring a seamless shopping experience from beginning to end.